Shipping policy
📦 Lucky Bums Shipping Policy
At Lucky Bums, we’re all about keeping things Seriously Comfy & A Bit Cheeky — and that includes getting your order to you quickly and hassle-free 💙
🚚 Processing Time
All orders are processed within 1–2 business days (excluding weekends & public holidays).
During peak periods (sales, launches, festivals), processing may take slightly longer — we promise it’s worth the wait 😉
🇦🇺 Shipping Within Australia
- Standard Shipping: 5- 28 business days
- Express Shipping: N/A
- Free Shipping: Available on orders over $35
Shipping rates are calculated at checkout based on your location.
🌍 International Shipping
Yes, Lucky Bums goes global 🌏
- Delivery time: 5-28 business days depending on location
- Shipping cost: Calculated at checkout and FOC on orders over $35 within Australia
💡 Please note:
Customs duties, taxes, or import fees may apply and are the responsibility of the customer.
📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your Lucky Bums from bottle → bum in real time ♻️🍑
⏱ Delivery Delays
While we work with trusted carriers, delays can occasionally occur due to factors outside our control (weather, customs, carrier delays).
We appreciate your patience — good things take time 😉
📭 Incorrect Address
Please double-check your shipping details before checkout.
Lucky Bums is not responsible for orders shipped to incorrectly entered addresses.
📦 Lost or Damaged Packages
If your order arrives damaged or goes missing:
👉 Contact us within 7 days of delivery (or expected delivery)
📧 di@luckybums.com.au
We’ll sort it out ASAP — no dramas.
♻️ Sustainable Shipping
Your order is shipped using eco-conscious packaging wherever possible, because we’re serious about reducing waste (just like our recycled fabrics 🌊).
💬 Questions?
We’ve got you covered.
📧 Email: di@luckybums.com.au
📍 Based in Airlie Beach, Australia